Terms & Conditions

Delivery Charges 

Order  Method  Time  Weight  Region  Charge 
€50 and over Standard Courier 3-5 working days  One parcel up to 20kg  Mainland Republic of Ireland & Northern Ireland FREE 
Under €50  Standard Courier  3-5 working days  One Parcel up to 20kg  Mainland Republic of Ireland & Northern Ireland €4.95

  

Returns (Not Faulty) 

  • You can cancel your order for any reason (exception below) before delivery or within 30 days from receipt of delivery. To return your goods please email returns@fffs.ie for next steps.
  • The goods need to be in a re-sellable condition to be refunded.
  • Please pack the goods in their original packaging.
  • If goods are not returned in original packaging or re-sellable condition we may not be able to provide a full refund. 
  • Electrical equipment must not have been powered on. All products must not have been installed.
  • We will refund the sales price of the goods purchased and you will recieve a refund within 14 days of comfirmed return. We will not refund the delivery charge (if incurred) to orignal sale.
  • You need to return the goods to us at your cost within 30 days of receipt. 

Goods damaged in transit

Please notify us within 1 day of receipt of damaged goods. Email returns@fffs.ie for next steps. 

Faulty Products

All products are covered under manufacturers warranty. This includes faulty products due to manufacturers defect or design error. If a product is faulty please email returns@fffs.ie for next steps. 

Your purchase is protected by the Sale of Goods and Supply of Services Act, 1980.